Customer Success Manager

This job has been removed

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, Sep 24, 2024

This job expires in: 13 days

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Sr. Customer Success Manager to lead onboarding, adoption, and support for enterprise clients.

Key Responsibilities

Take ownership of assigned accounts' performance and collaborate with internal teams to drive growth and retention
Develop quarterly business plans and renewals strategies for assigned accounts
Identify growth opportunities through business conversations and product demonstrations

Required Qualifications

5+ years of experience in Customer Success, Account Management, or a related field
BA/BS or equivalent required
Experience with SaaS solutions and a passion for technology
History of managing complex workloads with multiple stakeholder priorities
Proven ability to thrive in a high-growth startup environment

COMPLETE JOB DESCRIPTION

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