Customer Success Manager
Location: Remote
Compensation: Base+commission
Staff Reviewed: Mon, Jan 06, 2025
This job expires in: 18 days
Job Summary
A company is looking for a Customer Success Manager - Enterprise.
Key Responsibilities
- Build long-lasting relationships with customers for proactive engagement
- Drive business value by prescribing success plays based on customer goals
- Manage the customer lifecycle from onboarding to renewal
Required Qualifications
- Minimum of 6 years in customer-facing technical roles
- At least 5 years of experience in building and managing customer relationships
- Minimum of 4 years at a SaaS company with cloud architectures
- Foundational understanding of data collection and model training
- Solid knowledge of the ML/AI market and enterprise AI adoption challenges
COMPLETE JOB DESCRIPTION
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Company Overview
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