Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (DOI Project).

Key Responsibilities:

• Cultivate and maintain relationships with mid-market and enterprise customers to maximize product value
• Lead customer onboarding and integration processes for seamless product adoption
• Develop and manage project plans, ensuring timely and high-quality project execution

Required Qualifications:

• Bachelor's degree in Business, Marketing, Project Management, or a related field
• 3+ years of experience in a customer-facing role, such as Customer Success or Account Management
• 3+ years of experience in the SaaS industry, preferably in data governance or semantic technologies
• Proficiency in CRM software and project management tools
• PMP certification or similar project management credentials preferred but not required