Customer Success Manager
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Jan 08, 2025
This job expires in: 21 days
Job Summary
A company is looking for a Customer Success Manager to ensure the success and satisfaction of a portfolio of commercial and enterprise accounts.
Key Responsibilities
- Manage a portfolio of 30+ customer accounts, focusing on their success and satisfaction
- Serve as the primary point of contact for customers, building strong relationships and understanding their needs
- Conduct regular business reviews and collaborate with internal teams to enhance customer experience
Required Qualifications
- 2-5 years of experience in customer success, account management, or a related customer-facing role
- Strong interpersonal skills with the ability to build rapport with customers
- Highly organized with strong time management skills
- Familiarity with Salesforce or other customer success tools is a plus
- A customer-centric mindset with a passion for delivering exceptional experiences
COMPLETE JOB DESCRIPTION
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