Customer Success Manager
Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Jan 09, 2025
This job expires in: 20 days
Job Summary
A company is looking for a Customer Success Manager to support a portfolio of customers and ensure their success throughout the service lifecycle.
Key Responsibilities
- Manage a portfolio of customer accounts to ensure high satisfaction and retention
- Oversee the onboarding, implementation, and launch of new customer sites
- Collaborate with internal teams to address customer needs and drive performance improvements
Required Qualifications
- 3-5 years of experience in Customer Success or Account Management
- Proven track record of customer retention and growth
- Strong operations or detailed account management experience
- Self-driven and results-oriented with a passion for team success
- Experience in a fast-paced or startup environment is a plus
COMPLETE JOB DESCRIPTION
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