Customer Success Manager, Texas
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 10, 2025
This job expires in: 24 days
Job Summary
A company is looking for a Customer Success Manager focused on K-12 schools in Texas.
Key Responsibilities
- Own the renewal process for district accounts to maintain long-term partnerships
- Build and nurture relationships with key customer stakeholders to address their priorities and concerns
- Identify at-risk accounts and implement action plans to re-engage and retain them
Required Qualifications
- Experience working with Texas-based educational leaders, including districts and charter organizations
- Deep understanding of Texas Essential Knowledge and Skills (TEKS) and their impact on instructional goals
- Familiarity with Texas-specific funding sources and education legislation
- Proven ability to support customer renewals and drive expansion efforts across Texas school districts
- Must reside in Texas
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