Customer Success Operations Director
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Nov 20, 2024
This job expires in: 16 days
Job Summary
A company is looking for a Director of Customer Success Operations.
Key Responsibilities
- Manage the tech stack for Customer Success and Underwriting teams, focusing on CRM and Customer Success tools
- Build and refine automation, reporting/analytics, and system configurations to enhance efficiency
- Scope requirements and manage projects for system initiatives, ensuring successful launches and adoption
Required Qualifications
- Minimum of 4 years of experience with HubSpot, with expertise in building CRM workflows
- Proficiency in REST API design, JSON data handling, and JavaScript programming
- HubSpot Administrator Developer certification or willingness to obtain upon hire
- Experience working with GenAI bots is strongly preferred
- Ability to work cross-functionally across product, engineering, finance, and marketing teams
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
