Customer Support Agent

Job Summary

Seeking an experienced Customer Support Agent, the full-time remote position will manage electronic data processing, serve as the first point of contact for customer inquiries, and support the optimization of customer service processes.

Key responsibilities

• Manage electronic data processing as part of the support team
• Serve as the first point of contact for customers, efficiently processing incoming emails and responding to inquiries
• Support the team in executing and optimizing processes within the customer service department

Required qualifications

• At least 1 year of experience in B2C support
• Very good written and spoken English skills
• Strong preference for candidates based close to the CET time zone
• Excellent communication and problem-solving skills with a service-oriented approach
• A passion for gaming