Customer Support Representative
Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Jan 06, 2025
This job expires in: 22 days
Job Summary
A company is looking for a Customer Support Representative to join their go-to-market team and enhance customer success.
Key Responsibilities
- Build trust with customers by responding quickly and accurately to requests for assistance
- Provide technical support to resolve issues related to the platform and enhance user experience
- Advocate for customers by communicating their needs to internal teams and assisting in onboarding and retention efforts
Required Qualifications
- 1 - 3 years of customer support experience, preferably in an Enterprise SaaS environment
- Experience in a high-growth startup
- Proven track record of driving customer satisfaction and fostering long-term relationships
- Ability to take ownership of projects and see them through to completion
- Familiarity with integration of merge tags in Microsoft Office applications is a plus
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
