Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative I to manage client inquiries and support services.

Key Responsibilities

• Provide extensive support to client facilities, including issue triage and resolution
• Handle inbound calls, support emails, and chats, ensuring proper documentation and follow-up
• Assist management with requests and gather data as needed

Required Qualifications

• High School Diploma or GED with at least 3 months of related experience
• Good organizational skills and ability to prioritize work effectively
• Basic understanding of medical terminology
• Proficiency in Microsoft Office Suite
• Ability to work well in a team environment