Customer Support Representative - East Coast Hours
Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Aug 30, 2024
This job expires in: 10 days
Job Summary
A company is looking for a Customer Support Representative for East Coast Hours.
Key Responsibilities:
- Perform set-up and configurations within the platform to activate new client accounts
- Respond efficiently to customer inquiries and maintain exceptional customer satisfaction
- Manage customer account activation implementations to ensure satisfaction and meet deadlines
Required Qualifications:
- Must be open to working multiple East Coast hour shifts
- Bachelor's Degree with 0-3 years of work experience
- Major in Accounting, Finance, or Economics is a plus
- Experience in high-volume call environment and/or customer support role is a plus
- Experience with Salesforce.com, SaaS technology, MS Office, and software support is a plus
COMPLETE JOB DESCRIPTION
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Company Overview
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