Customer Support Specialist
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Nov 29, 2024
This job expires in: 25 days
Job Summary
A company is looking for a part-time Customer Support Specialist to assist with employment and income verifications.
Key Responsibilities
- Independently resolve a high volume of inbound tickets across multiple channels
- Troubleshoot technical issues and provide actionable solutions to customers
- Conduct proactive outreach to improve customer satisfaction and minimize recurring issues
Required Qualifications
- At least 2 years of experience in a technical support role in a high-volume environment
- Ability to navigate multiple systems efficiently
- Experience in self-management and meeting deadlines
- Resilience and composure under pressure
- Commitment to security and handling sensitive personal data
COMPLETE JOB DESCRIPTION
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