Customer Support Specialist
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Jan 07, 2025
This job expires in: 25 days
Job Summary
A company is looking for a Customer Support Specialist to serve as the primary point of contact for service and support related inquiries.
Key Responsibilities
- Provide exceptional customer service by troubleshooting and resolving application and workflow problems
- Document client needs and issues while delivering a high-quality client experience
- Communicate and collaborate across teams to solve issues and participate in quality assurance and application testing
Required Qualifications
- Bachelor's degree recommended
- Proficient in MS Office and related products
- Technically savvy with the ability to learn new software quickly
- Healthcare or clinical experience preferred
- Able to manage multiple tasks in a fast-paced environment
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