Digital License Support Advocate

This job has been removed

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Thu, Aug 29, 2024

This job expires in: 8 days

Job Category: Customer Service

Job Summary

A company is looking for a Digital License Support Advocate.

Key Responsibilities:

Creating accounts and notifying customers of licensing availability
Updating contracts with end-user information and start dates for invoicing
Providing customer support regarding license status, start/end dates, and access status

Required Qualifications:

High School diploma or equivalent experience
Proven customer service/support experience
Experience with Salesforce
Experience with MS Office Suite
Proven ability to troubleshoot

COMPLETE JOB DESCRIPTION

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