Digital Sales Specialist
Job Summary
A company is looking for a Digital Sales Specialist to provide exceptional customer service and support in a virtual environment.
Key Responsibilities
- Answer incoming chats and consult customers on enhancing their contact lens purchases
- Engage proactively with team members and maintain high performance metrics
- Identify and resolve customer issues to create a positive experience
Required Qualifications
- High school diploma or equivalent experience
- 2-3 years minimum customer service experience
- Great typing skills (at least 40 words per minute) and technical proficiency
- Reliable internet connection and a private, dedicated workplace
- Positive, driven, and solution-oriented mentality
COMPLETE JOB DESCRIPTION
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