Director of Account Management

Job Summary

A company is looking for a Director, Account Management to oversee account strategies and customer relationships.

Key Responsibilities

• Guide quarterly financial planning and manage P&L for strategic accounts
• Manage customer escalations and coordinate multi-site functions to exceed expectations
• Oversee contract renewals, pricing negotiations, and ensure customer satisfaction across all sites

Required Qualifications

• Bachelor's degree or equivalent experience
• Minimum of 8 years of sales/account management experience
• Experience with Value Add services and an industrial customer base
• Expertise in operations, technical skills, and customer relationship management
• Thorough understanding of the function and strategic impact across sites