Director of Customer Success
This job has been removed
Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Jan 09, 2025
This job expires in: 20 days
Job Summary
A company is looking for a Director of Customer Success to lead efforts in maintaining and expanding relationships with large, multi-location customers.
Key Responsibilities
- Drive customer success outcomes by increasing renewal rates and reducing churn
- Manage customer success activities such as onboarding, training, services, and advocacy
- Lead churn mitigation strategies and ensure successful execution
Required Qualifications
- 8+ years' experience in leading customer-facing organizations
- Previous experience managing a team
- Restaurant and/or hospitality industry experience
- SaaS experience
- Bachelor's degree
COMPLETE JOB DESCRIPTION
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Company Overview
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