Director of eCommerce
Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Nov 25, 2024
This job expires in: 24 days
Job Summary
A company is looking for a Director, eCommerce to lead their Customer Experience team.
Key Responsibilities
- Oversee key metrics around the customer journey and improve operational efficiency
- Lead inventory management to address customer pain points related to outages
- Modernize fraud and payment processes to enhance customer experience and support growth
Required Qualifications
- Bachelor's degree (MBA preferred)
- 8+ years of eCommerce experience, focusing on digital content or subscription models
- Proven experience in leading and scaling eCommerce teams
- Strong proficiency in data analysis and eCommerce analytics tools
- Understanding of web technologies and eCommerce infrastructure
COMPLETE JOB DESCRIPTION
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