Director of Operations

Job Summary

A company is looking for a Director of Revenue Operations to manage operational teams and enhance customer experiences.

Key Responsibilities:

• Evaluate and improve operational processes to enhance efficiency and customer satisfaction
• Utilize data-driven insights to optimize conversion funnels and reduce churn rates
• Build and lead a high-performing team, providing mentorship and support for career development

Required Qualifications:

• 8+ years of experience leading operational teams in a fast-paced digital environment
• 2+ years of management experience in an operations role at an early-stage startup
• Experience with Customer Service platforms and technologies (e.g., Salesforce)
• Process and efficiency expertise with the ability to identify bottlenecks
• Self-motivated and proactive team player with a passion for helping people, especially regarding health