Director of Support Operations
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Aug 29, 2024
This job expires in: 8 days
Job Summary
A company is looking for a Director of Support Operations.
Key Responsibilities:
- Provide technical support to enterprise customers via phone, email, and ticketing systems
- Lead and mentor the Enterprise Support team to ensure high performance and customer satisfaction
- Develop support strategies aligned with business objectives to enhance customer retention
Qualifications:
- Proven leadership experience in technical support or customer success in the audio or media industry
- Strong understanding of service level agreements (SLAs) and support metrics
- Ability to manage multiple projects and priorities in a fast-paced environment
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
