Director of Technical Support
Job Summary
A company is looking for a Director of Technical Support to lead post-sales services and support for clients in the healthcare industry.
Key Responsibilities:
- Provide leadership and direction through managers and senior staff
- Manage customer retention efforts and resolve customer concerns
- Analyze operational processes and identify opportunities for service delivery improvements
Qualifications:
- Bachelor's Degree required; Master's degree preferred
- 10 years of relevant work experience
- Minimum of 5 years in direct people management
- Knowledgeable in AI/Machine Learning, Cloud Computing, Cybersecurity, and DevOps
- Advanced understanding of customer service management principles
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
