Documentation and Training Specialist

Job Summary

A company is looking for a Documentation and Training Specialist to enhance internal efficiencies and provide user-friendly training materials.

Key Responsibilities:

• Create and maintain internal documentation of processes and workflows
• Develop and deliver training programs for onboarding and upskilling team members
• Manage client-facing documentation and ensure its relevance and clarity

Required Qualifications:

• Bachelor's degree
• 2+ years of experience in documentation, product support, or training
• Exceptional organizational skills with a strong analytical mindset
• Self-motivated and proactive, capable of independent and collaborative work
• Proficiency with software applications and familiarity with support ticketing systems