EHR Implementation Manager
Job Summary
Leading the implementation of the Clinical Intelligence Health platform, the full-time EHR Implementation Manager will oversee customer onboarding projects from initiation through go-live, ensuring high-quality outcomes and seamless EHR integration while working remotely.
Key responsibilities
- Oversee the full implementation lifecycle for new customers and platform expansions, ensuring timely delivery and high customer satisfaction
- Serve as the primary project manager on implementation initiatives, managing scope, timeline, risks, and stakeholder communication
- Collaborate with cross-functional teams to ensure alignment throughout the implementation lifecycle and troubleshoot technical issues in real-time
Required qualifications
- Bachelor's degree in Health Administration, Computer Science, Information Systems, Business, or a related field
- 3-5+ years of experience in SaaS or healthcare IT implementations, including customer-facing roles
- Strong understanding of healthcare integration standards such as HL7, FHIR, and RESTful APIs
- Experience integrating with leading EHR systems (Epic, Cerner, athenahealth, etc.)
- Familiarity with healthcare workflows, clinical operations, and billing/claims processes
Complete Job Description
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