Eligibility Coordinator

Job Summary

To support member enrollment and insurance verification, the remote Eligibility Coordinator will manage eligibility operations, resolve discrepancies, and enhance member experiences while collaborating with cross-functional teams.

Key responsibilities

• Perform insurance verification and eligibility determinations across various health plans
• Conduct member outreach regarding eligibility status and enrollment requirements
• Support conversion initiatives by identifying and resolving barriers to enrollment

Required qualifications

• 2-4 years of experience in healthcare operations, insurance verification, or customer support
• Experience verifying insurance coverage and benefits
• Strong organizational and documentation skills
• Proficiency with Microsoft Office/Google Suite
• Ability to work independently and collaborate effectively across teams