Enrollment Services Specialist

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Nov 26, 2024
This job expires in: 20 days

Job Summary

A company is looking for an Enrollment Services Specialist to manage enrollment processes and support students in their onboarding experience.

Key Responsibilities
  • Manage complex enrollment cases, including transfers, withdrawals, and payment inquiries
  • Collaborate with various teams to resolve inquiries and enhance enrollment workflows
  • Ensure data accuracy and integrity across all systems while providing excellent service to partners and clients

Required Qualifications
  • Proven experience in a fast-paced service environment
  • Background in order management or customer service operations
  • Familiarity with CRM systems is a plus
  • Ability to make informed decisions quickly
  • Strong interpersonal skills to communicate effectively with students and colleagues

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