Enterprise Customer Success Manager

Location: Remote

Compensation: Salary

Staff Reviewed: Thu, Sep 05, 2024

This job expires in: 28 days

Job Category: Account Management

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for an Enterprise Customer Success Manager to drive customer engagement and growth.

Key Responsibilities

Help customers achieve business outcomes and drive product adoption
Present clear ROI on the value customers receive from the platform
Set and drive upsell/cross-sell targets with accounts and Account Executive counterparts

Required Qualifications

Experience in customer success or related roles
Proven track record of working with Support, Sales, and Product teams
Experience with Salesforce
Ability to multi-thread and cross-sell within customer accounts
Demonstrated grit and determination in driving customer engagement

COMPLETE JOB DESCRIPTION

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