Fraud Operations Analyst

Job Summary

A company is looking for a Fraud Operations Analyst to manage fraud prevention efforts and operational processes.

Key Responsibilities

• Oversee customer success communication regarding fraud inquiries and ensure a positive experience
• Develop and optimize processes for handling fraud requests and analyze suspected fraudulent activities
• Lead fraud prevention projects and collaborate with cross-functional teams to implement strategies

Required Qualifications

• Bachelor's degree in a related field
• Proven experience in fraud prevention or related roles
• Proficiency in project management methodologies and tools
• Familiarity with fraud detection software and industry best practices
• Experience in the payment, e-commerce, or travel industry is a plus