Gainsight Administrator

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Jan 08, 2025
This job expires in: 21 days

Job Summary

A company is looking for a Gainsight Administrator to design, implement, and deploy solutions on the Gainsight platform to support Customer Success processes.

Key Responsibilities
  • Collaborate with Customer Success Leadership to support business strategy development
  • Configure and deploy Gainsight to internal customers, including system configuration and integrations
  • Analyze requirements and manage mapping, documenting, and implementing Customer Success processes

Required Qualifications
  • Experience with Gainsight NXT and Gainsight's Matrix Data Architecture (MDA) Platform
  • Experience with Microsoft Azure Synapse, SQL queries, and data integration
  • Demonstrated experience in Salesforce administration
  • Experience with other components of Enterprise Architecture such as PowerBI and Tableau is a plus
  • Working knowledge of complex business systems integration

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