Guest Experience Specialist
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Sep 26, 2024
This job expires in: 15 days
Job Summary
A company is looking for a Guest Experience Specialist in Operations.
Key Responsibilities
- Manage guest inquiries, reservations, and resolutions via various communication channels
- Screen potential guests to ensure adherence to house policies and requirements
- Coordinate with internal teams to address in-residence guest issues and promote ancillary products
Required Qualifications
- Hospitality background with experience in customer service
- Previous contact center experience highly preferred
- Intermediate level of technical understanding; experience with CRM systems is a plus
- Availability to support guests during afternoon and evening hours, including weekends
- Proficiency in English; Spanish is a plus
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
