Head of Customer Success
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Sun, Jan 05, 2025
This job expires in: 20 days
Job Summary
A company is looking for a Head of Customer Success to lead its post-sales function and drive customer engagement and satisfaction.
Key Responsibilities
- Design and implement a scalable Customer Success vision and playbook to maximize customer value and retention
- Build and maintain strong customer relationships while aligning efforts across various teams for seamless service delivery
- Lead a high-performing team by attracting talent, providing coaching, and fostering a culture of customer-centricity
Required Qualifications
- Bachelor's degree in business, marketing, or a related field
- 10+ years of leadership experience in enterprise SaaS Customer Success or Account Management
- Proven ability to hire, coach, and inspire a high-performing team
- Demonstrated success in building scalable customer success strategies for large enterprise customers
- Strong analytical skills for strategic decision-making using data
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
