Health Care Customer Service Representative
Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Nov 22, 2024
This job expires in: 19 days
Job Summary
A company is looking for a Health Care Customer Service Representative to handle inbound and outbound calls in a remote setting.
Key Responsibilities
- Make and answer calls to resolve billing and payment issues
- Respond to patient inquiries professionally and thoroughly
- Enter and monitor payment arrangements while adhering to client-specific protocols
Required Qualifications
- 1+ years of experience in a call center or customer service role
- Knowledge of medical terminology, patient billing, and healthcare insurance preferred
- Ability to work in a fast-paced, deadline-oriented environment
- Flexibility in scheduling, including evenings and weekends as needed
- Bilingual candidates are encouraged to apply for additional support
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