Health Care Customer Service Representative

Job Summary

A company is looking for a Health Care Customer Service Representative to handle inbound and outbound calls in a remote setting.

Key Responsibilities

• Make and answer calls to resolve billing and payment issues
• Respond to patient inquiries professionally and thoroughly
• Enter and monitor payment arrangements while adhering to client-specific protocols

Required Qualifications

• 1+ years of experience in a call center or customer service role
• Knowledge of medical terminology, patient billing, and healthcare insurance preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Flexibility in scheduling, including evenings and weekends as needed
• Bilingual candidates are encouraged to apply for additional support