Healthcare Customer Service Representative
Job Summary
To support a growing remote team, the part-time Healthcare Customer Service Representative will provide patient support, verify information, and assist with prescription benefits through inbound and outbound calls.
Key responsibilities
- Provide excellent customer service and patient support
- Verify patient information and assist with prescription benefit inquiries
- Gather and review patient billing and medical information while adhering to federal guidelines
Required qualifications
- Minimum of 1 year of recent call center experience
- Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus
- High school diploma or equivalent
- Ability to work in a private, quiet, and distraction-free workspace
- Basic technical troubleshooting skills for remote work issues
Complete Job Description
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