HR Shared Services Manager

Job Summary

A company is looking for an HR Shared Services Manager.

Key Responsibilities

• Lead and manage a team responsible for data administration, payroll data entry, and employee support across North America
• Develop and implement standard work and procedures to streamline data administration processes and ensure compliance
• Monitor key performance indicators (KPIs) to measure team performance and ensure service level agreements (SLAs) are met

Required Qualifications

• Bachelor's degree in human resources, Business Administration, or related field, or equivalent work experience
• Minimum of 5 years of progressive HR experience, with at least 3 years in a leadership role within HR operations
• 5 years of experience working in Core HR systems, Payroll, and shared service technology solutions
• Strong knowledge of data management principles and best practices
• Experience in continuous improvement methodologies, such as Lean Six Sigma