Job Summary
We are seeking an Online Inside Sales and Customer Service Manager to provide strategic and functional leadership from the point of sale through the first 60 days of the customer experience and during retention opportunities. You will be developing supervisors, creating training and scripts, maintaining and improving the standard operating procedures, and working on projects that support sales growth and improve customer retention. We offer a competitive salary and the flexibility of working from home 100% of the time.
To succeed in this position, you must be experienced in sales or retention leadership with a proven track record of outstanding sales and/or retention management performance. The role demands a leader that is driven to succeed and will be prepared to begin to assess opportunities and take the initiative on day one.
100% Work from home / Telecommute, with flexible hours
To be considered for a job at Achieve Test Prep you MUST apply at our company website.
Requirements
-Minimum 3 years experience as a manager of supervisors in sales, sales support,
or customer retention call center environment
-Location: Homebased USA
-Ability to work within our Business Hours: Mon-Sun 8 am - 9 pm Eastern Time
-Track record of successfully delivering on aggressive sales goals and/or retention
targets
-Collaborative, transformational leader that knows how to motivate a very diverse
group
-Experience leading remote/distributed teams is a plus
To be considered for this position you MUST apply for the job directly through the Achieve website (3rd party applications will not be accepted) AND answer all pre-screener questions. Failure to comply with both will result in immediate rejection.
Benefits
Why Work for Achieve Test Prep?
Achieve helps working college students assess their ability to earn college credits using the credit-by-exam process. For those who are not exam ready, Achieve provides online exam prep courses and 1:1 tutoring, facilitated by seasoned instructors, to increase students' likelihood of earning college credits via credit-by-exam.
Our purpose is to increase the number of working college students that graduate, and do so in a way that protects students' financial health.
Employee engagement and development is one of the keys to our success at Achieve! We believe our employees empower our company and are the reason for our success. Embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules. We offer on-the-job training and career advancement opportunities. Does Achieve sound like the place for you? Apply today.
To learn more about us visit our website.
