Intake Specialist
Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Nov 22, 2024
This job expires in: 12 days
Job Summary
A company is looking for an Intake Specialist to provide exceptional service as the first point of contact for potential clients.
Key Responsibilities
- Answer inbound calls and address client inquiries with empathy and professionalism
- Collect detailed information from clients and document call details accurately
- Follow call scripts and protocols to ensure consistency and quality in service
Required Qualifications
- Associate or bachelor's degree preferred, high school diploma or equivalent required
- Recent graduates or candidates with an interest in the legal field are encouraged to apply
- Call center or customer service experience is preferred but not mandatory
- Basic knowledge of legal terminology is a plus, but not required
- Proficiency in Microsoft Office and case management software (Salesforce) preferred
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