IT Service Center Manager

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Tue, Sep 03, 2024

This job expires in: 23 days

Job Category: Customer Service

Weekly Hours: Full Time

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for an IT Service Center Manager.

Key Responsibilities:

Lead help desk and operations staff to provide customer support
Resolve IT problems and communicate with customers for feedback
Manage staff, schedules, budget, and maintenance of IT systems

Required Qualifications:

Bachelor's degree in Computer Science or Information Services
5-7 years of experience in a related field
Professional knowledge in specialized field
Experience in staff management and recruitment
Knowledge of IT service policies, procedures, and documentation

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