Key Account Manager

Job Summary

Owning the development of strategic customer relationships, the full-time remote Key Account Manager will drive account expansion, deliver measurable customer outcomes, and build executive-level relationships with high-value accounts.

Key Responsibilities

• Develop and maintain multi-year strategic account plans and growth strategies aligned with customer priorities
• Generate expansion pipeline and own commercial strategy for assigned accounts, including contract negotiations
• Build trust with operational, IT, and executive stakeholders while managing critical customer issues and driving executive business reviews

Required Qualifications

• Bachelor's degree required
• 6+ years of experience in enterprise SaaS or technology account management
• Proven success in managing and growing large strategic accounts
• Experience with subscription/recurring revenue models and complex stakeholder environments
• Familiarity with Supply Chain application software, including Fleet Management SaaS solutions