Medical Device Customer Service Representative

Job Summary

A company is looking for a Medical Device Customer Service Representative to support customer needs in a remote setting.

Key Responsibilities

• Process customer orders and manage order confirmations
• Handle return merchandise authorizations and coordinate product repairs
• Research customer issues and provide troubleshooting assistance

Required Qualifications, Training, and Education

• GED or High School Diploma or equivalency required
• Three years or more related experience in customer service or a similar role
• Ability to work independently and as part of a cross-functional team
• Computer literate with proficiency in Microsoft applications
• Ability to meet attendance requirements consistently