Medical Scheduler

Job Summary

A company is looking for a Medical Scheduler to manage appointment scheduling and provide customer service in a call center environment.

Key Responsibilities

• Answer incoming calls, emails, and requests, and manage documentation standards
• Coordinate and schedule participants' appointments while addressing conflicts and urgent needs
• Provide eligibility status and address inquiries related to authorizations and benefits

Required Qualifications

• High School Diploma or Equivalency required
• Bilingual in English and Spanish required
• Minimum of one (1) year of experience in a call center environment
• Must be flexible with work hours
• Experience in a service/support role is preferred