Microsoft Licensing Specialist

Job Summary

A company is looking for a Customer Success Specialist - Microsoft Licensing.

Key Responsibilities

• Provide guidance on Microsoft licensing models, agreements, and programs
• Act as a trusted advisor to clients for optimizing licensing investments and ensuring compliance
• Analyze licensing usage data and prepare reports to support client decision-making

Required Qualifications

• Extensive knowledge of Microsoft licensing programs, including enterprise agreements and cloud subscriptions
• Proven experience in a licensing, customer success, or sales support role, preferably in a SaaS or technology environment
• Proficiency in tools like Microsoft Excel, CRM platforms, and licensing management software
• Microsoft Certified: Fundamentals or higher (e.g., Azure, Microsoft 365)
• Experience in the cybersecurity industry or with SaaS solutions is preferred