NOC Analyst I
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Oct 31, 2024
This job expires in: 21 days
Job Summary
A company is looking for a NOC Analyst I to monitor and respond to network issues.
Key Responsibilities
- Monitor network sites and analyze monitoring tools to identify issues
- Act as the first tier in alert response and coordinate communication regarding customer impacting issues
- Maintain a detailed log of incidents and ensure proper escalation to relevant teams
Required Qualifications
- At least 3 months of related experience or training, preferably in a Network Operations environment
- Flexibility to work alternate shifts to support 24/7 operations
- Cisco Certified Technician (CCT) preferred
- Basic knowledge of modems and networking preferred
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