NOC Technician III

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Oct 29, 2024
This job expires in: 23 days

Job Summary

A company is looking for a NOC Technician III to provide intermediate to advanced support for SD-WAN product offerings.

Key Responsibilities
  • Configure, monitor, and manage SD-WAN solutions for optimal performance
  • Perform advanced troubleshooting of network issues within SD-WAN architectures
  • Respond to escalated technical support requests and maintain documentation of processes

Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred
  • Minimum of three years of experience in a NOC or network support role focused on SD-WAN technologies
  • Proficient in configuring and troubleshooting SD-WAN platforms (e.g., VeloCloud, Versa, Palo Alto)
  • Strong understanding of networking protocols (TCP/IP, BGP, OSPF)
  • Relevant industry certifications (e.g., CCNP, CCIE) are a plus

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