NOC Technician III
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Oct 29, 2024
This job expires in: 23 days
Job Summary
A company is looking for a NOC Technician III to provide intermediate to advanced support for SD-WAN product offerings.
Key Responsibilities
- Configure, monitor, and manage SD-WAN solutions for optimal performance
- Perform advanced troubleshooting of network issues within SD-WAN architectures
- Respond to escalated technical support requests and maintain documentation of processes
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred
- Minimum of three years of experience in a NOC or network support role focused on SD-WAN technologies
- Proficient in configuring and troubleshooting SD-WAN platforms (e.g., VeloCloud, Versa, Palo Alto)
- Strong understanding of networking protocols (TCP/IP, BGP, OSPF)
- Relevant industry certifications (e.g., CCNP, CCIE) are a plus
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