North Carolina Licensed Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative to assist clients and support service needs in the insurance industry.

Key Responsibilities

• Prepares documents for presenting risks to the market and assists in the preparation of presentation materials
• Answers incoming calls from existing clients for service requests and processes account modifications
• Analyzes client data, compiles reports, and runs monthly cancellation and expiration reports

Required Qualifications

• One to two years of experience in the insurance industry
• Current Property and Casualty License or willingness to obtain within the first 90 days
• Basic understanding of insurance coverages preferred
• Moderate to advanced knowledge of Microsoft Office Suite and ability to learn other software systems