Onboarding Consultant
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Nov 20, 2024
This job expires in: 17 days
Job Summary
A company is looking for an Onboarding Consultant to ensure a seamless onboarding experience for new customers.
Key Responsibilities:
- Act as the primary contact for customers during the onboarding process, guiding them through each step
- Lead the end-to-end onboarding process, including implementation, training, and consultation
- Monitor customer engagement and usage metrics, addressing adoption challenges proactively
Required Qualifications:
- 3+ years of experience in a customer-facing role, preferably in healthcare or health tech
- Proven project management skills with experience managing multiple customer engagements
- Experience delivering high-quality customer experiences and managing complex customer projects
- Familiarity with data-driven solutions and healthcare analytics platforms
- Experience in guiding customers through data configuration and product utilization
COMPLETE JOB DESCRIPTION
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