Onboarding Manager
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 10, 2025
This job expires in: 27 days
Job Summary
A company is looking for an Onboarding Manager - PST.
Key Responsibilities
- Guide customers through the onboarding process, ensuring they understand and adopt the software platform
- Oversee multiple onboarding projects, coordinating with internal teams to meet milestones
- Track and analyze onboarding performance to refine processes and enhance customer satisfaction
Required Qualifications
- 2+ years of experience in a customer-facing role within a SaaS environment
- Strong proficiency in Excel, with experience in managing large datasets
- Detail-oriented and highly organized, with effective time management skills
- Collaborative team player who can work independently in a fast-paced environment
- Empathetic and passionate about customer success and organizational efficiency
COMPLETE JOB DESCRIPTION
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Company Overview
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