Operational Excellence Manager

Job Summary

A company is looking for an Operational Excellence Manager to drive programme management and process improvement initiatives across various departments.

Key Responsibilities

• Act as the primary programme manager, coordinating initiatives across Finance, Technology, Security & Risk, and Human Resources
• Identify and implement process improvements to enhance operational efficiency and effectiveness
• Liaise with key stakeholders to ensure effective collaboration and operational support delivery

Required Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree is desirable
• Certification in project/programme management (e.g., PMP, PRINCE2) or Lean Six Sigma preferred
• Proven experience (5+ years) in programme or project management within a shared services or operations environment
• Experience in driving operational excellence initiatives and process improvement
• Demonstrated success in cross-functional team management, preferably within Finance, Technology, HR, or Risk functions