Operations Assistant

Job Summary

A company is looking for a part-time Administrative Assistant.

Key Responsibilities

• Serve as the first contact for instructors, handling phone calls and email inquiries
• Address concerns of instructors and institutional customers, responding as needed
• Maintain course operations and monitor student progress using company software systems

Required Qualifications

• Minimum of one year experience in office administration or equivalent
• Proficiency in Microsoft Office Outlook, Word, and Excel
• Prior experience with Microsoft Access or other database preferred
• Professional telephone skills and ability to manage multiple line phones
• Prior customer service experience is preferred