Operations Manager
Job Summary
Providing overall leadership for Field Managers and Project Managers, the full-time remote Operations Manager will engage, coach, and mentor teams to ensure efficient resource allocation and exceptional customer experience while managing P&L responsibilities.
Key responsibilities
- Engage, coach, and mentor a team of managers to achieve KPIs and address field-related issues
- Support field managers in handling customer escalations and improving team engagement
- Direct P&L management efforts to maximize revenue generation
Required qualifications
- Proven track record of delivering operational results
- Experience managing field-based teams effectively
- Strong understanding of P&L management
- Proficient in MS Office and app/cloud-based tools
- Ability to deliver quantifiable results in operational settings
Complete Job Description
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