Partial Remote Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Monday, November 27, 2017

Job Category: Accounting, Financial, Sales

Travel Requirements: Field Travel Required

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A software company is in need of a Partial Remote Customer Success Manager.

Core Responsibilities Include:

  • Answering clients’ platform, product and domain questions within defined timeframes
  • Performing Success Planning activities for onboarded clients to ensure we understand their corporate goals
  • Continually communicating our value to customer through the entire client lifecycle, including their renewal process

Skills and Requirements Include:

  • Travel may be required
  • Bachelor’s degree
  • 3+ years of experience in accounting/auditing and/or in accounting/auditing/financial industry software solutions
  • Effective presentation skills with ability to deliver clear and concise messages both internally and with clients
  • Strong ability to understand, match and recommend product functionality to the clients’ business needs