Patient Concierge - Prostate Program

Job Summary

A company is looking for a Patient Concierge for their Prostate Program, focusing on early detection and precision diagnostics for oncology patients.

Key Responsibilities

• Answer phone calls to assess potential candidates' suitability for the prostate program
• Inform patients about various prostate procedures and direct them to appropriate HALO sites
• Maintain accurate records of conversations in the CRM system

Required Qualifications

• Relevant care coordination experience in a clinical or medical setting
• Ability to manage a high volume of inbound calls efficiently
• Proficiency in Outlook and Microsoft Office tools
• Customer-focused with adaptability to different personality types
• Bilingual in English and Spanish is a plus